Supporting your well-being and travel plans!
As a guest of Kouros Hotel & Suites we appreciate your loyalty and the trust you place in us as a travel partner.
As it has always been, the health and safety of our guests and team members remains our highest priority. We are doing everything so we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.
In 2020, we were 100% successful, all-tested environment employed world-class health and safety measures to create a protected space for our guests to enjoy with total peace of mind. With discrete, yet thorough measures throughout the hotel operations, we were able to deliver on our promise of a Covid-safe environment. We welcomed our guests to enjoy the safety and freedom, with zero cases of Covid all season As we continue to adapt to this ever-changing situation, we have further strengthened our commitment to your safety.
Now, more than ever, we are focused on the health and safety of our guests. We are closely monitoring developments around the world and are in contact with global organisations including the World Health Organization,(WHO), Centers for Disease Control and Prevention(CDC) and relevant authorities for country specific requirements to ensure the actions we take are comprehensive and suitable.
Our Commitment to Cleanliness:
At our hotel, hygiene and cleanliness are always prioritized. In addition to the high standards of housekeeping and hygiene we already perform, we have taken additional measures to make our cleaning and hygiene protocols even more rigorous developed in consultation with global and local public health authorities:
- Hospital-grade cleaning products and upgraded protocols are currently in use
- Increased hand- washing and sanitation of our staff members
- Providing more hand wash and sanitation products upon check in to our guests
- Rooms thoroughly sanitised by our experienced Housekeeping Staff
- Guests' accommodation sealed after cleaning
- Increased cleaning frequency of common areas(lobby, elevator,restaurant) and more publicly used surfaces of the hotel/ high-touch points in guest rooms
- Guest-accessible disinfecting wipes at entrance and high traffic areas
- We have increased the deployment of hand sanitizers
- Enhanced cleaning for fitness center
- Enhanced cleaning & other changes to buffets, in-room dining and restaurant
- Extra precautionary procedures for food products and meal preparation
- We will continue to adjust food and beverage service in accordance with current food safety recommendations
- Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols
- Daily monitoring and adhering to the latest information, protocols and tools from the World Health Organization
Moreover, please note that our team members are pride themselves on providing true hospitality especially to moments like this and we have confidence in their abilities. Our efforts are focused on providing you a safe and enjoyable stay at Kouros Hotel & Suites.
Above all else we would like to reassure you that the safety, health and wellbeing of our guests and staff always has been, and always will be, our number one priority.
Thank you for the trust and support you have shown to us and we are looking forward to welcoming you soon!